Withdrawal Instructions

Withdrawal Instructions

Withdrawal Instructions

Right of withdrawal:
You have the right to withdraw your contract declaration within 14 days without detail of reasons in text form (e.g. letter, fax, e-mail) or by returning of the object, if the object was left to you before period expiry. The period starts upon receipt of this instruction in text form, not, however, before receipt of the product with the receiver (on the recurring delivery of uniform goods not before receipt of the first partial delivery) and neither before fulfilment of our information duties in accordance with article 246 § 2 in connection with § 1 para. 1 and 2, Introductory Law to the German Civil Code as well as our duties in accordance with § 312, e para. 1 clause 1 BGB in connection with article 246 § 3, Introductory Law to the German Civil Code. For the preservation of the withdrawal period the punctual despatch of the withdrawal or the object suffices. The withdrawal has to be sent to: Capella Pharma GmbH, Internet shop, Primelweg 2, 82538 Geretsried, Germany.

Withdrawal Consequences:
in the case of an effective withdrawal, the achievements and objects and uses (e.g. interest) received on both sides are to be returned. If you are not able to return the received achievements and objects as a whole or in part or only in deteriorated condition, you have to provide us a value substitute. This does not apply to the cession of objects if the deterioration of the object can be exclusively explained by the examination of the object as it would have been possible in a retail shop.To avoid the duty to value substitute for a deterioration arisen by intended use of the object by not taking the object in use like your property and refraining from everything which could reduced its value.
If the object is package dispatch capable, it has to be returned on our risk. You have to bear the regular costs of the return, if the good delivered corresponds to that ordered and if the price of the object to be returned does not exceed an amount of 40 euros or if you have not produced the service in return or a partial payment agreed on by contract at a higher price of the object at the time of the withdrawal yet. The return otherwise is cost-free for you. Not package dispatch capable objects will be collected from you. Obligations to the refund of payments must be met within 30 days. The period starts for you with the despatch of your withdrawal explanation or the object, and for us with the reception.

End of the withdrawal instructions.

Please note: This is an English version for your information only. Legally binding is only the original German text.